This Data Policy outlines how Vista 86 collects, processes, stores, and protects personal data in compliance with the laws of Malta, including the General Data Protection Regulation (GDPR). Our commitment is to ensure the privacy and security of all personal information we handle.
1. Scope of Policy This policy applies to all personal data collected and processed by Vista 86 in relation to our services, website, and interactions with clients, guests, and other stakeholders.
2. Data Collection We collect personal data that is necessary for the effective provision of our holiday rental property management services. This may include: - Contact Information: Name, email address, phone number, and postal address. - Booking Information: Dates of stay, number of guests, special requests, and payment details. - Property Details: Information related to the properties we manage, including owner details and property specifications. - Communication Records: Emails, messages, and other correspondence with Vista 86.
3. Purpose of Data Processing The personal data we collect is processed for the following purposes: - Service Provision: Managing holiday rental properties, processing bookings, handling payments, and coordinating guest stays. - Communication: Responding to inquiries, providing customer support, and sending important updates related to our services. - Marketing: Sending promotional materials, newsletters, and offers, subject to your consent. - Legal Compliance: Complying with legal obligations under Maltese law and the GDPR.
4. Legal Basis for Data Processing We process personal data based on one or more of the following legal grounds: - Performance of a Contract: Processing data necessary to fulfill our obligations under a contract, such as managing property rentals. - Legitimate Interests: Processing data to pursue legitimate business interests, such as improving our services and marketing efforts. - Consent: Processing data based on the explicit consent provided by you, particularly for marketing communications. - Legal Obligations: Processing data to comply with legal requirements.
5. Data Storage and Security We store personal data securely and implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers within the European Economic Area (EEA) and is only accessible by authorized personnel.
6. Data Sharing We do not share personal data with third parties except in the following circumstances: - Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services, such as payment processors and marketing platforms. - Legal Requirements: We may disclose data if required by law or in response to legal requests by public authorities. - Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the business transaction.
7. Data Retention We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights Under Maltese law and the GDPR, you have the following rights regarding your personal data: - Right to Access: Request access to the personal data we hold about you. - Right to Rectification: Request corrections to any inaccurate or incomplete data. - Right to Erasure: Request the deletion of your personal data, subject to certain conditions. - Right to Restrict Processing: Request the restriction of data processing in certain circumstances. - Right to Data Portability: Request the transfer of your data to another service provider. - Right to Object: Object to the processing of your data for direct marketing or other purposes. To exercise these rights, please contact us using the details provided below.
9. Changes to This Policy We may update this Data Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated to you directly.
10. Contact Information If you have any questions or concerns about this Data Policy or wish to exercise your rights, please contact us at:
Email: contact@vista86.com.
We are committed to addressing any concerns you may have and ensuring that your data is handled with the utmost care and respect.