What you get with Vista 86 Property Management

The organisation has invested in the use of specialised hospitality software and technology that focuses on maximising revenue generation by:

• Driving traffic and leads to our property listings; 
• Monitor Night Rates and trigger off relevant actions for correction on a daily basis;
• Provide insights via reviews of financial performance to monitor occupancy levels and unoccupied nights

 Our long-term vision requires maintaining and growing our portfolio of properties managed, that can only be achieved by ensuring that a peaceful and fair guest experience is upheld, with all stakeholders in mind, particularly neighbours. 

To ensure this, our service provides for the following:

• Direct Communication between Neighbours and our management at team;
• Pre-Arrival and In-Property communication and signage that emphasises the importance of respectful practices;
• Rules of engagement that prohibits organisation of parties and prohibition of loud noise after restricted hours.
• Maintaining a Clean Common Area (where applicable);
• Managing Rubbish & Disposal Times (refer to page that describes this in more detail)

 All Guest queries whether during:

• pre booking;
• pre-arrival; or 
• during guest stay 

will be managed by our team.

 The Check-out process is extremely important to the effective running of a Short-Let management operation, and with that we have a well-defined step by step procedure upon every checkout.

Imperative to that is cleaning and laundry, which is all handled by us and included in your service fee.

The Cleaning process includes a review for any damages or items left behind which allows us to act immediately to ensure the property is upheld in good and working order.

 Through our Check-Out process and Guest Relation communications, we are constantly reviewing and monitoring any form of damage to the properties and their contents.

Every Check-out includes a cleaning service and within that service our cleaning team reports back any damages unless guests have already reported same.

Damages or required maintenance due to wear & tear are communicated back to landlords for confirmation required including costs associated, and based on that communication all proceedings are handled by us.

As a special remark, although we have our own team of maintenance personnel, we offer the landlord the ability to nominate their own preferred repair team who we will be happy to work with.

 We understand that Rubbish Management is important, with that we communicate guest pre their arrival and during their stay the importance of waste separation, disposal schedules and we ensure all rubbish is taken out upon check-out by our cleaning team if not already handled properly by the guests.